Cynthia Chong
Cynthia Chong
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Design Leadership & Research Skills

UI/UX Strategy & Design

Customer Experience (CX)

Customer Experience (CX)

Utilize design thinking and strategy to create wireframes, interactive prototypes, and mockups for product experience.

Customer Experience (CX)

Customer Experience (CX)

Customer Experience (CX)

Experience Optimize (XO) via journey mapping, personas/scenarios, audits, and gap analysis for user-centric enhancements.

Visual/ Graphic Design

Customer Experience (CX)

Visual/ Graphic Design

Create logo, icons, branding style guide, banners, infographics, presentation design, prints, social media, and marketing materials.


Design System

User Research & Usability

Visual/ Graphic Design

Best practices for information architecture, design components, documentation, and governance to streamline workflows.

User Research & Usability

User Research & Usability

User Research & Usability

Gather user feedback through discovery workshop, user research, stakeholder interviews, A/B and usability testings.

Website Design

User Research & Usability

User Research & Usability

Build from scratch from register domain, design layout, site mapping, content, call to actions, visual assets, and SEO optimization.

Learn more in below

Proudest Project

One of the most significant accomplishments I am proud of is co-founding Meetomate, a project I led as the UI/UX Design Lead during a transitional period in my career.

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Featured Case Study

Leverage the Cepheid Digital Design System to Enhance the Customer Experience.

Cepheid's primary objective is to unify the design experience across diverse platforms, including web, mobile, apps, and product software. This initiative involves the development of a robust design system, leveraging their existing Figma UI library, created by their in-house design teams.


Through seamless integration of the Design System, the goal is to empower users with new Cepheid digital experiences, enabling them to conveniently access up-to-date digital brand and design guidelines via a single source of truth.

Project Scope

Phase 0 - Shared Vision & Project Plan

Phase 1.1 - Discovery & Requirements

Phase 1.2 - Implementation Strategy

Phase 1.3 - Pilot Project & MVP Launch

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Featured Projects

Meetomate - Social Meetup App

WD - Design and Maintenance of B2C & B2B Corporate Sites

WD - Design and Maintenance of B2C & B2B Corporate Sites

Co-found and lead the design and user research direction for web, mobile, and marketing. Responsible to support the launch from scratch and align the business goals with best-in-class user experience.

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WD - Design and Maintenance of B2C & B2B Corporate Sites

WD - Design and Maintenance of B2C & B2B Corporate Sites

WD - Design and Maintenance of B2C & B2B Corporate Sites

WD x NAB Show 2024

Designed marketing and e-commerce campaigns for web, mobile, and email platforms, support the launch for new loyalty program, and enhanced the current support and event page user experience.

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HP - Setup & Onboarding Northstar

WD - Design and Maintenance of B2C & B2B Corporate Sites

DataPelago - MVP to Launch: Crafting Exceptional UIUX

Created concept prototypes for web and mobile platforms, highlighting a seamless smart printer setup and onboarding experience that aligns with business goals and drives the highest user satisfaction.

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DataPelago - MVP to Launch: Crafting Exceptional UIUX

DataPelago - MVP to Launch: Crafting Exceptional UIUX

DataPelago - MVP to Launch: Crafting Exceptional UIUX

Lead research, design, and develop distinctive user experiences for DataPelago products and websites. Establish robust processes to ensure consistent UI/UX throughout the entire development cycle.

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Apple - Optimizing Workflow Efficiency in Production

DataPelago - MVP to Launch: Crafting Exceptional UIUX

Apple - Optimizing Workflow Efficiency in Production

Completed over 150 projects, including exporting pixel-perfect images for Apple websites and direct marketing, to support the Graphic Production team during the execution of 5 seasonal Apple events.

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Hyundai - Multilingual Collaborative Design

DataPelago - MVP to Launch: Crafting Exceptional UIUX

Apple - Optimizing Workflow Efficiency in Production

Collaborated with the Korean & Chinese creative team to design seasonal and event materials for web, digital, and print productions, spanning various states, including SF, LA, NY, TX, and more.

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The Wine Foundry - Revamping the Winery Excellence

Picnic Day - Largest Student-Run Event in the Nation

Picnic Day - Largest Student-Run Event in the Nation

Designed the transition experience from outdated platform to a cutting-edge ecommerce and CRM system, catering to the needs of more than 60 B2B winery clients and a diverse range of B2C customers. 

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Picnic Day - Largest Student-Run Event in the Nation

Picnic Day - Largest Student-Run Event in the Nation

Picnic Day - Largest Student-Run Event in the Nation

Created the entire visual and graphic identity for Picnic Day 2017, attracting more than 70,000 attendees. Produced 10,000 event schedules, sold over 900 shirts, distributed 350 frisbees, and gave away 500 buttons.

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UIUX Freelance

Picnic Day - Largest Student-Run Event in the Nation

Graphics Freelance

Creations include user interfaces, wireframes, mockups, interactive prototypes, and related visual assets. Significant clients include 01Helix, Housecut, VDC.Cloud, and more.

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Graphics Freelance

Digital Art/ Illustration

Graphics Freelance

Creations include logos, banners, marketing and social media content, and illustrations. Significant clients include China Airlines, Ginseng, Nongshim, Truebill, and more.

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Digital Art/ Illustration

Digital Art/ Illustration

Digital Art/ Illustration

Ōkami3 Yoruzuki is a self-reflected character I created as a metaphor for my inspirations drawn from daily life, experiences, moods, emotions, musics, and people around me.

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Personal Passion

Digital Art/ Illustration

Digital Art/ Illustration

Creations ranging from candle making, t-shirt designs, ecommerce, digital drawing, social media content, photography, video editing, food receipts, and more. 

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Website Design

Meetomate

Meetomate is a mobile social media platform that helps people schedule in-person meetups througheveryday activities to build real interactions within 12 hours.


New Website Coming Soon!

Meetomate Website

DataPelago

DataPelago is redefining the world of data by building a B2B product and differentiated solution that delivers instantaneous insights from data of any scale, speed, or structure, with performance and cost that surpass industry standards.


Redesigned website will allow users to learn about the company, its product, and its features. The challenges included layout design, icons, visual assets, the addition of partner logos, and the implementation of popups.


New Website Coming Soon!

DataPelago Website

Stem Veda

Stem Veda is a non-profit organization for kids from underserved or underrepresented communities that focuses on providing opportunities to learn about and engage with STEM subjects.


Stem Veda reached out for help in redesigning the website, which had outdated and inconsistent content, links, and layout. The challenge lies in improving the existing design with limited resources, time, and budget constraints.

Stem Veda Website

Ready to Book

Ready to Book is a management company specializing in short-term rentals. They offer a comprehensive solution to make short-term rental properties successful. 


Ready to Book approached me to build their first new website with a modern look and feel. Since this is a brand-new website, the challenge involves domain creation, layout design, content creation, SEO optimization, and communicating with the client to collect all the necessary assets.

Ready to Book Website

Happy Journey Care Home

Happy Journey Care Home offers the highest standards of excellence in assisted living services. This is a unique project aimed at helping Happy Journey Care Home audit and redesign its website to provide the best user experience and meet the needs of seniors.


The design challenges involve not only the look and feel of the website but also its accessibility, including ease of use, font choices, color contrast, content, images, and videos, as seniors will be the target visitors. I make an effort to stay empathetic and step into the shoes of the seniors.

Happy Journey Care Home Website

A+ Acupunture

A Plus Acupuncture is an acupuncture clinic staffed by professional acupuncturists and massage therapists, serving international customers.


I redesigned their outdated website, transforming it into a functional site. The primary objectives were to establish a consistent layout and boost traffic through effective call-to-action elements. Additionally, I created banners and flyers for both print and social media advertising in both English and Chinese languages.

A+ Acupunture Website

Purfectly Imperfect Community

WELCOME TO THE PURR-CLUB

Purfectly Imperfect is a community where we embrace our imperfections perfectly. A place to connect with like-minded individuals who enjoy exploring the adventures and celebrate the unique interests with unforgettable experiences! As a person who is passionate about life and not afraid to make mistakes, I wanted to spread my positivity and beliefs to encourage anyone who may be struggling with themselves or on the paths of finding who they are.

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Frequently Asked Questions

  • UI/UX/CX: Figma, Adobe XD, Invision, Miro
  • Visual: Adobe Suite- PS/AI/ID/XD
  • Research: Dovetail, Usertesting, Optimal Workshop
  • Design System: Figma, Zeroheight
  • Websites: Wordpress, Godaddy, Shopify, Wix
  • Content: Notion, Google Suite, Microsofts Suite
  • Management: Monday, Jara, Asana
  • Communication: Slack, Teams, Zoom, Google Meet


  • Identify Needs & Preferences
  • Research & Competitive Analysis
  • Journey Mapping & User Understanding
  • Brainstorming & Ideation
  • Design & Prototyping
  • Presentation & Feedback Collection
  • Interviews & Usability Testing
  • Insights & Experience Measurement
  • Refinement & Improvement


  • Creativity: Solving problems and thinking from new perspectives.
  • Empathy: People understand each other, shared visions and goals.
  • Growing Opportunities: Learning while working.
  • Flexibility: Allows for remote work and adaptability.
  • Well-being: Balance in physical, emotional and mental health.
  • Making an Impact!


  • Great designs are simple, minimal, atomic, and provide a WOW experience.
  • Favorite Designs & Experiences: Apple, Pixar, Instagram, Airbnb, and Duolingo.
  • Favorite Books: Atomic Habits, 4-Hour Work Week, The Power of Moment, The 10X Rule, The Leadership Challenge, and The Courage to Be Disliked.


  • You are welcome to ask me any questions!
  • For freelance, consulting, or commission work, feel free to reach out to me at cynthiacchong@gmail.com.


Copyright © 2025 Cynthia Chong.